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Shipping policy

UK & EU Deliveries

In-Stock Items: Delivered within 2–3 working days.
Bespoke Orders: Crafted with precision; delivery may take approximately 2–3 weeks depending on the design and production process. We will confirm expected timelines for every bespoke order individually.

All orders are fully insured in transit until they arrive safely with you.

International Deliveries

Courier Partner: We ship all international parcels securely via FedEx.
Shipping Costs: Please contact us at support@upviora.co.uk to confirm delivery costs to your country before placing your order.
VAT Refunds: If your delivery address is outside the UK & EU, you are entitled to a VAT refund. Please email support@upviora.co.uk for assistance with processing this refund.
Import Duties & Taxes: Please note that you will be responsible for paying any import duties or taxes charged by your country’s customs authority.
- We recommend contacting your local customs office with details of your intended purchase to confirm applicable charges in advance.
- Alternatively, please get in touch with us and we will be happy to advise further.

Additional Information

All deliveries are fully tracked and insured.
A signature may be required on delivery for security purposes.
We will keep you updated via email at every stage of your order, from dispatch to delivery.

✨ At UPVIORA, every piece is more than jewellery — it’s a reflection of ethical luxury, delivered with care.

Shipping policy